Ticket Sales Representative Intern

Job Description: Ticket Sales Representative Intern

Position Overview

The Dallas PULSE is looking for interns receiving college credit to join the ticket department for the upcoming season. This internship is designed for candidates looking to begin a career in professional sports sales and business operations. This internship will teach you how to generate revenue through ticket sales initiatives, including season memberships, group outings, premium seating, and fan experience packages.

This position provides hands-on training, mentorship, and career development within a fast-paced professional sports environment.

Primary Responsibilities

• Generate new business revenue through outbound calls, emails, text campaigns, networking, and face-to-face appointments

• Sell season tickets, group packages, premium hospitality, and single-match ticket plans

• Prospect and cultivate new leads through referrals, community outreach, and database marketing

• Maintain accurate records of customer interactions and sales activity within CRM systems

• Provide exceptional customer service to fans, corporate partners, and community organizations

• Assist with match-day operations, fan engagement initiatives, and special events

• Participate in sales training sessions, role-playing exercises, and ongoing professional development

• Collaborate with ticket operations, marketing, and partnerships departments to support organizational goals

Qualifications

• Must receive college credit

• Strong communication and interpersonal skills

• Competitive, self-motivated, and coachable mindset

• Ability to work flexible hours, including evenings, weekends, and holidays as required by the event schedule

• Strong organizational skills and attention to detail

• Comfortable making high-volume outbound sales calls

• Positive attitude with a passion for sports and entertainment

• Previous sales, customer service, internship, or athletics experience is a plus

Preferred Characteristics

• Desire to build a long-term career in sports sales and revenue generation

• Strong work ethic and ability to thrive in a team-oriented environment

• Ability to handle rejection and remain persistent

• High energy with a fan-first mentality

• Passion for growing the game of volleyball in the Dallas-Fort Worth community

Work Environment

This role operates in both office and event environments and may require extended periods of sitting, standing, walking, and working during live sporting events.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.