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Host, Climate Pledge Arena

Delaware North
Part-time
On-site
Seattle, Washington, United States
Professional Sports, Basketball, Customer & Guest Services, Stadium Operations

Overview

Delaware North Sportservice is hiring part-time Hosts to join our team at Climate Pledge Arena in Seattle, Washington. As a Host, you will be responsible for welcoming guests and managing the host station.  

 

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description

Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.

Responsibilities

  • Review floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer restaurant telephone line during assigned hours of operation

Qualifications

  • Must be at least 18 years old.
  • Able to work a flexible schedule including nights, weekends and holidays
  • Prior experience in a guest service environment preferred.
  • Attentive and detailed oriented.
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously. 
  • Capable of performing specified procedures and following instructions.
  • Effective communication skills; ability to communicate with guests and co-workers.

Physical Requirements

  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds