Facilities Operations Coordinator

The Coordinator of Facility Operations plays a critical role in the day to day functioning of the BECU Storm Center for Basketball Performance, in service of both the front office and the basketball operations teams. They are a public-facing, welcoming and professional presence, and will bring a positive and proactive approach to ensuring that our building represents the Storm brand for all staff and guests.  

This role supports Storm values and contributes to making the BECU Storm Center a safe and welcoming environment for staff and all approved guests. This role demonstrates a positive, can-do attitude, displaying great customer service while prioritizing building and staff safety and security. 

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

Admission & Reception

• Intercom duties – vet and admit visitors, deliveries, or vendors to appropriate entries, ensuring secure delivery of mail & packages and access to the appropriate individuals.  
• Manage reception duties for all BECU Storm Center visitors, including pre-registration, reception check-in, check-out processes, and monthly reporting of visitor loads.  
• During Jr. Storm programming windows, this role will require regular evening work to manage admission of Jr. Storm attendees and parent supervision.
• Support Facility Manager with vendor admission and supervision while on site.  
• The Coordinator of Facility Operations will have their primary office location be at the reception desk by the front door of the BECU Storm Center, and will be expected to be in office approximately 5 days a week. 

Manage Equipment & Supplies

• Maintain kitchen appliances, including performing daily maintenance of the coffee machines, loading and unloading the dishwasher, and performing a weekly fridge review. 
• Manage & replenish front office supplies: snacks & drinks, kitchen supplies, office supplies, within budget parameters established. Support select basketball operations supplies management.  Manage process of collecting supplies requests from departments and proactively maintaining inventory of stocked items. Prepare conference rooms and other spaces as needed for scheduled events including stocking beverages in mini fridges, or assisting in the ordering and delivery of catering.  
• Manage supplies and vendors related to office equipment: printers & copiers, postage printer, shredder, laminator, etc.  
• Manage and maintain patio and coordinate maintenance of outdoor spaces with Facility Manager. 

Office Management

• Support office mail processes by ensuring mail is sent and distributed each day. Manage mailing/shipping vendor services and projects related to shipping. Ensure loading dock remains functional and organized. Collaborate with events & operations coordinator on execution of staff lunches, staff gift distribution, company functions, and other events or activities to support staff morale. This could include set up and clean up, including light janitorial tasks associated with maintaining clean and organized spaces. 
• Draft weekly schedule to ensure BECU Storm Center business and basketball needs are met from a facility operations standpoint. Review schedule with Director of Business Operations and Facility Manager. 
• Assist with management of calendars associated with the Center and Staff Events. 
• Maintain clean and organized operations department storage areas, including reception desk, mail room, loading dock and storage rooms. Facilitate effective usage of existing storage by other departments.  
• Occasional gameday support may be requested. Night and weekend work will be required. 

Additional Responsibilities include the following: 

• Support operations department teammates as needed. Potential areas include facility operations, ticket operations, broadcast operations, special event management, office administration, and IT.  
• Participate in weekly operations standup.  
• During off-season, support with additional basketball operations duties as needed.  
• Utilize and refine systems to track and analyze BECU Storm Center usage and optimization. 
• Bring new ideas to solve challenges the BECU Storm Center encounters as our business grows, to ensure we are responsive and proactively addressing business and basketball needs.  

Position requirements  

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential?functions. 

Related experience: 

2+ years in a professional office environment, with preference for experience in an administrative or facilities role. Experience with dynamic environments, and/or sports preferred.  

REQUIRED COMPETENCIES: 

The candidate must be a professional communicator, maintain a high level of confidentiality with materials and information, be extremely details oriented and organized, exhibit strong time management and project management skills, and remain a flexible team player who is willing to adapt to changes and tackle challenges as they arise. They will be an external representative of the Storm brand and culture, and must be able to connect with, communicate with, and navigate appropriately supporting a broad range of Storm stakeholders, from ownership group and VIPs to the general public and everything in between.  

Technical Skills:  

To perform this job successfully, an individual should have knowledge of the Microsoft Office Suite and be technologically fluent across many platforms and operating systems.  

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 of pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.  

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to construction work and maintenance activities, they may be required to work both indoors and outdoors. The noise level in the work environment is occasionally loud. 

Equal Employment Opportunity Employer

Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.
 

This organization participates in E-Verify.

ABOUT THE WNBA SEATTLE STORM ORGANIZATION:

Force 10 Hoops, LLC DBA Seattle Storm is a storied franchise in the Women's National Basketball Association (WNBA), proudly boasting four WNBA Championships to its name. Our rich history and commitment to excellence have made us a force to be reckoned with in women's professional basketball. The Seattle Storm stands as a symbol of dedication, determination, and empowerment, both on and off the court. In 2024 we opened our Center for Basketball Performance which houses our team, front office and basketball operations staff. 

Company Benefits 

Force 10 Hoops, LLC/The Storm offers a comprehensive benefits package to all full-time employees. Benefits include: Medical, Dental, Vision, Life Insurance, AD&D, Long Term Disability, Transportation Account, Employee Assistance Program, 401k plus vacation, sick and holidays. As a WNBA team we also offer League-related discounts, a great Seattle work location and a team-focused environment.