Director of Stadium Operations
Athletic Club Boise
Full-time
On-site
Boise, Idaho, United States
Professional Sports, Soccer, Director, Stadium Operations
Athletic Club Boise will join USL League One for the 2026 season. With more than 7,000 season ticket deposits, the Club has set the all-time record for all USL clubs in all leagues. The Club's ownership group includes 4-time United States Men's National Team keeper Kasey Keller, US Women's National Team star Sofia Huerta and is anchored by CEO and co-founder Brad Stith, alongside longtime sports executive Steve Patterson, local developer David Wali, and former Vice Chair of U.S. Soccer Dr. Bill Taylor, in addition to a well-known, committed group of local business and community leaders. The club's mantra — Built By Boise, For Boise — has already galvanized regional support, breaking the aforementioned USL season ticket deposit records and drawing thousands to community events.
Athletic Club Boise's Pillars:
Athletic Club Boise's Pillars:
- Embrace: Reflect the growing diversity of Idaho in our team and fan base.
- Unite: Bring our community together, inside and out of the stadium, fostering a sense of pride and belonging to Idaho and the City of Trees.
- Elevate: Be a positive force for growth and opportunity with Idaho’s youth and provide a pathway to the highest levels of sport.
- Champion: Esto Perpetua – Idaho is industrious, rugged, and eternal. This team will exemplify those ethics on the pitch and showcase them nationally and internationally.
Through relentless pursuit of championships, community engagement and dedication to youth development, Athletic Club Boise strives to be a beacon of pride for the Gem State.
The Role:
In this role you will oversee many of the aspects of event management including but not limited to Guest Services, Conversion, Housekeeping, Parking/Transportation/Mobility, and general logistics. You will be the primary day-to-day point of contact for all things event-related within the Athletic Club Boise owned and operated properties and extending beyond Athletic Club Boise matches.
Examples of work performed:
- Create a hiring/onboarding plan process for Stadium Operations staff including: interviewing, hiring, and training of the Operations team including full time positions of Director of Guest Services, Manager of Event Services, and other stadium operation positions; and
- Participate in the development and administration of the Stadium at Expo Idaho operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary;
- Create, manage, and adhere to an annual operating budget;
- Develop and update policies/procedures, A-Z Guides, and FAQs for all venues under control; and
- Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, staffing levels, and procedures as needed; and
- Alongside the Operations staff, work on Opening Plans for the Stadium at Expo Idaho including but not limited to FFE procurement/assignment, staffing assignments, trainings, vendor selection/onboarding, etc.; and
- Work with CEO to review plans, procurement, VE studies, and exposures as it relates to the opening and operations of the Stadium; and
- Work with the Director of Facilities to maintain an up-to-date facility register along with creation of an Annual Preventative Maintenance Plan and assist with Sustainability Planning; and
- Develop policy and procedures for event days and non-event days; and
- Oversee event day operations including but not limited to Guest Services, Housekeeping, Parking/Transportation, Conversion; and
- As a part of parking/transportation/mobility management for all stadium events, this will include the management of strategic offsite parking alliances. Work closely with and developing partnerships with local area businesses, RTD, micro/active mobility solutions, and TNC’s; and
- Facilitate a cadence of weekly meetings for Match Day and other event preparation involving large stakeholder group from all Athletic Club Boise departments; and
- Ensure adherence to USL rules and regulations as it pertains to event operations, match day experience, safety and security, and all other requests from the League; and
- Work with entire Stadium Operations team to track and maintain records of each event and project through the year to compile into a detailed Annual Summary of achievements (shortcomings) to generate Strategic Plan for following year and work off previous benchmarks.
This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
- Typical Office Conditions
- Primary location to be at Stadium at Expo Idaho once completed
- Would require workspace hoteling at certain facilities
- Lift 50 lbs. daily
- Work in extreme weather conditions
Qualifications:
Minimum
- BS/BA degree in Sport Management or related field
- 8+ years’ experience in the field of Professional Sports and Live Entertainment
- Experience with recruiting, hiring, training, managing, motivating a team
- Applicants must meet minimum qualifications at the time of hire.
Preferred
- Experience within Professional Soccer (MLS, NWSL, or USL)
- Experience with TV and radio broadcast a plus
- Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards.
Competencies/Knowledge, Skills & Abilities:
- Ability to maintain positive attitude and demonstrate professionalism
- Ability to maintain a high level of confidentiality
- Ability to complete work accurately and in a timely manner
- Ability to work independently & in a group setting and demonstrate good judgment skills
- Ability to communicate effectively orally and in writing
- Creative problem solver
- Possesses excellent interpersonal skills
- Ability to multi-task, prioritize and adapt to changing environments
- Working knowledge of Fire, Life Safety, EEOC, FLSA, OSHA, and ADA rules and regulations
- Experience in developing and managing budgets, and analyzing costs
Benefits Include:
- 15 Paid Company Holidays
- Health Insurance (Medical, Dental, Vision)
- Paid Time Off (PTO)
- And more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.