Arena Sales Representative

About Us:  

Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair.  Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journal’s Sports Facility of the Year and Pollstar’s best new concert venue and is consistently ranked within Pollstar’s top 10 for top grossing arenas worldwide. 

Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales.  

Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040.  We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute’s first Zero Carbon Certification. 

Position Summary: 

Climate Pledge Arena is seeking a driven and dynamic Arena Sales Representative to join our Arena Revenue team. This role will report directly to the Director of Arena Revenue. The Arena Sales Representative is responsible for generating new business and cultivating long-term relationships through the sale of Social Club memberships and premium offerings. The ideal candidate will bring a track record of success in B2B or premium sales, a passion for live events, and a commitment to delivering exceptional service. This position is a key contributor to the arena’s revenue growth and guest experience, with a strong emphasis on outbound prospecting, relationship building, and on-site client engagement. 

As the Arena Sales Representative, you’ll play a vital role in shaping the guest journey—before, during, and after events—while helping businesses and individuals create memorable moments at one of the most innovative and sustainable venues in the world. 

This is a full-time position based in Seattle WA.

Essential Duties & Responsibilities: 

• Sell Social Club Memberships and other arena revenue products by clearly communicating value, perks, and benefits.  

• Drive new business through proactive prospecting, cold outreach, referrals, and social selling.  

• Build strong relationships with clients through personalized outreach, presentations, and in-person meetings. 

• Represent the arena at onsite events with professionalism and enthusiasm. 

• Assist in managing pre-event communications and ensuring clients are well informed ahead of their visit. 

• Consistently meet and exceed weekly activity metrics and revenue goals. 

• Manage and track sales pipeline through Salesforce and Archtics (preferred)  

• Provide high quality service on select event days, including hosting clients, resolving issues, and creating memorable experiences. Regularly report on sales performance, client feedback, and market trends. 

Required Experience & Qualifications: 

• Minimum of 3 years of experience in B2B, B2C, or premium sales. 

• A proven track record in relationship building and networking skills with the ability to interact effectively and professionally at all levels of an organization. 

• Demonstrated success in meeting and exceeding sales goals. 

• Highly self-motivated, detail oriented, and organized with a strong sense of accountability. 

• Excellent organizational and time-management skills. 

• Strong verbal and written communication skills required. 

• Ability to adapt in a fast-paced environment and manage multiple priorities under pressure. 

Preferred Experience & Qualifications: 

• Experience using Salesforce and Archtics or similar CRM/ticketing systems. 

Working Conditions: 

• Minimal travel (<20%) may be required for meetings or events.

• Must have a flexible schedule to work during events as needed, including nights, weekends, and holidays. 

• Must be able to walk the building extensively, lift 15–20 lbs, and navigate stairs/inclines. 

Compensation: 

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected base pay range for this position is $29.00 - 33.00 per hour. Actual base pay will depend on employee’s experience and other job-related factors permitted by law. 

• This role is classified as full-time, non-exempt. 

Benefits & Perks: 

• Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans 

• Company-paid life insurance and short- & long-term disability insurance 

• 401k (pre-tax and Roth) with Company match up to 4% 

• Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events 

• Annual wellness stipend for mental & physical health 

• 15 vacation days, 10 personal holidays, and accrued sick time 

• Minimum 10 paid holidays per year 

• Paid parental leave 

• Company-paid Orca, local transit card 

• Corporate office located at Climate Pledge Arena; complimentary Arena garage parking offered 

• Employee meal perks 

• Company-paid employee assistance program and Headspace subscription 

• Company-wide recognition platform 

• Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available 

• Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners 

Our Commitment to Diversity, Equity, and Inclusion in Hiring: 

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy. If you’d like to request an accommodation in the application or interview process, please let us know by emailing: [email protected]. 

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace.

We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws. 

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.