Account Executive, Ticket Sales and Service

Description

The Account Executive is responsible for selling new season ticket memberships, partial ticket plans, group tickets, and premium experiences for Seattle Storm Basketball games.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: 

• Sell Storm season tickets, mini-plans, group tickets and premium hospitality 
• Build relationships to provide repeat business and excellent customer service 
• Outreach to current and past customers and cold-call new sales leads to generate sales 
• Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans 
• Work during all Seattle Storm home games, performing various ticket sales and service duties throughout the game 
• Achieve and exceed weekly, monthly and annual sales goals established by management 
• Act proactively to create opportunities for new business with existing customers 
• Utilize CRM system to manage accounts, pipelines, and productivity 
• Ability to work a flexible on location schedule, which includes home games, nights, and weekends 
• Other job-related duties as assigned

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education: 

Bachelors degree in related field or equivalent experience

Related experience: 

Prior sales experience in sports, media and/or direct sales is preferred; prior CRM technical experience a plus

Technical Skills: 

To perform this job successfully, an individual should be proficient in Archtics, Microsoft Dynamics, Microsoft Office tools, and Spinzo. 

Physical Demands:  

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. 

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 20 pounds. The employee is regularly required to stand for long periods of time and move around in the office and at events.  

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in an office setting and at home games in Climate Pledge Arena.

REQUIRED COMPETENCIES

• Strong communication skills – verbal, written and interpersonal
• Successful track record of achieving revenue goals
• Commitment to training and development with consistent feedback
• High level of integrity, competitiveness, positivity and eagerness to learn
• Strong work ethic, positive attitude, desire and ability to learn in a fast paced industry
• Team-oriented and sales focused

To perform this job successfully, an individual should have experience using: 

• Microsoft Office, with a focus on Word, Excel and Outlook
• Previous experience with Ticketmaster and Archtics
• Microsoft Dynamics or Salesforce (CRM) knowledge preferred

Equal Employment Opportunity Employer

Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.  

This organization participates in E-Verify.

Benefits Overview:

The Seattle Storm offers a comprehensive benefits package to qualifying employees which includes medical, dental, vision, long term disability, life/AD&D, pre-tax transportation account, EAP and a 401k match. We also offer merchandise discounts, game tickets and a collaborative, team-oriented work environment. 

ABOUT THE WNBA SEATTLE STORM ORGANIZATION: 

Force 10 Hoops, LLC DBA Seattle Storm is a storied franchise in the Women's National Basketball Association (WNBA), proudly boasting four WNBA Championships to its name. Our rich history and commitment to excellence have made us a force to be reckoned with in women's professional basketball. The Seattle Storm stands as a symbol of dedication, determination, and empowerment, both on and off the court. In 2024, we opened our Center for Basketball Performance, which houses our team, front office, and basketball operations staff.