Account Executive - Premium Hospitality Sales & Service

Description

About the Position:

The Account Executive, Premium Sales and Hospitality primarily focuses on selling VIP Courtside Dining Experiences, Suites, In-game events, Moet Club, and other luxury VIP experiences. Role responsibilities include premium hospitality business revenue and relationships through VIP memberships, premium groups, and single-event premium products. Achieve individual and department sales and service performance goals.  

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must satisfactorily perform each essential duty.  

• Relationship building with a primary focus on B2B, prospecting, outbound and inbound sales outreach, email marketing, and social selling.
• Sell high-end premium seating inventory, suites, in-game events, and VIP experiences throughout Climate Pledge Arena. 
• Nurture relationships with key stakeholders within the organization and throughout the Storm community to connect the dots successfully between critical initiatives and premium growth.
• Optimize relationships with current premium prospective clients to sustain long-standing, holistic partnerships. 
• Network with league Premium executives and other sports & entertainment professionals to discuss growth and improvement strategy opportunities to capitalize on new products and services 
• Execute and exceed the Premium Sales revenue goals. Premium product offerings include new VIP memberships, suites, in-game events, and VIP experiences. 
• Manage game-day experiences for VIP and premium products, with a commitment to phenomenal customer service and fan experience. 
• Utilize Microsoft Dynamics 365 CRM and Archtics ticketing system to maintain records of prospects, clients, and inventory. 
• Develop innovative ideas and recommendations for premium product strategies, campaigns, tactics, and timelines. 
• Represent the Seattle Storm positively and professionally in a way that is consistent with the Seattle Storm’s mission and core values. 
• Ability to work a flexible schedule, which includes home games, nights, and weekends
• All other reasonable duties as assigned by the supervisor to support departmental and organizational goals 

Requirements

Position requirements  

The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education: 

Bachelor’s degree in a related field  or equivalent experience   

Related experience: 

Minimum of 1-2+ years of sales experience  

Certificates, Licenses, or Registrations: 

Microsoft Office certificates preferred, but not required 

Required Competencies

• Strong communication skills – verbal, written and interpersonal
• Successful track record of achieving revenue goals
• Commitment to training and development with consistent feedback
• High level of integrity, competitiveness, positivity and eagerness to learn
• Strong work ethic, positive attitude, desire and ability to learn in a fast paced industry

To perform this job successfully, an individual should have knowledge of: 

• Microsoft Office, with a focus on Word, Excel and Outlook
• Previous experience with Ticketmaster and Archtics
• Microsoft Dynamics or Salesforce (CRM) knowledge preferred

Technical Skills: 

To perform this job successfully, an individual should be proficient in Archtics, Microsoft Dynamics, Microsoft Office tools, and Spinzo. 

Physical Demands:  

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. 

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 20 pounds. The employee is regularly required to stand for long periods of time and move around in the office and at events.  

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in an office setting and at home games in Climate Pledge Arena.

Equal Employment Opportunity Employer

Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.  

This organization participates in E-Verify.

ABOUT THE WNBA SEATTLE STORM ORGANIZATION: 

Force 10 Hoops, LLC DBA Seattle Storm is a storied franchise in the Women's National Basketball Association (WNBA), proudly boasting four WNBA Championships to its name. Our rich history and commitment to excellence have made us a force to be reckoned with in women's professional basketball. The Seattle Storm stands as a symbol of dedication, determination, and empowerment, both on and off the court. In 2024, we opened our Center for Basketball Performance, which houses our team, front office, and basketball operations staff.  

Benefits Overview:

The Seattle Storm offers a comprehensive benefits package to qualifying employees which includes medical, dental, vision, long term disability, life/AD&D, pre-tax transportation account, EAP and a 401k match. We also offer merchandise discounts, game tickets and a collaborative, team-oriented work environment.