Accommodation Coordinator

FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women's sporting event in the world, the FIFA Women's World Cup 2027™ ("FWWC2027") that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team.

Reporting organizationally to the Accommodation Manager in Rio de Janeiro, the Accommodation Coordinator will help serve Accommodation efforts for the FIFA Women's World Cup 2027™ is hosting 32 teams and 700+ players across Brazil and 8 host cities/ venues. This role will be responsible for coordinating lodging and hotel-related arrangements for the event, ensuring a smooth and comfortable experience for teams, participants and attendees. Further, this role will have a range of responsibilities, including contracting hotels, coordinating inventory, F&B, AV, meetings space, and reconciling and reporting.

Key responsibilities

Contract hotels ensuring they meet quality standards and core group requirements

Ensure hotels comply with all contractual obligations

Execute tasks and addendums necessary for adjustments to hotel contracts

Coordinate reservations, rooming lists, changes and requests for core groups

Provide excellent customer service to official tournament guests

Coordinate hotel room blocks, meeting space, F&B, AV, group requirements, hotel communications and reservation management

Provide resources and information to guests, create presentation materials

Support booking and reservation processes for guests

Keep all necessary internal and external reporting up to date

Ensure held inventory is in accordance with remaining demand

Attend site visits, familiarize with hotels and tour constituent groups

Coordinate the reconciliation, billing and closeout at hotels and with groups

Support and address unforeseen changes, cancellations, or emergencies in accommodation arrangements

Build strong relationships with designated groups to provide excellent experience within the overall accommodation strategy

Consider all operational aspects when coordinating hotel arrangements, for example, transportation, logistics, security, etc.

Uphold and enforce high standards of customer service, ensuring participants and guests have a memorable and enjoyable experience during their stay

Establish relationships with the hotel industry to provide the best overall value for FIFA

Ensure records of accommodation bookings, rooming lists, and related information comply with data integrity and protection regulations

Coordinate various ancillary projects taking place in the leadup to the Women's World Cup

The FIFA Women's World Cup™ is the greatest women's sporting event on the planet, showcasing the best players in the world on the biggest stage. In 2027, history will be made as Brazil welcomes the tournament to South America for the first time ever. This landmark event will unite the world through an unprecedented celebration of women's football, inspiring billions of fans across the globe. As we prepare to host teams and supporters from every corner of the world, we're looking for passionate, talented individuals to be part of history and help deliver an unforgettable tournament. Join us and play your role in making FIFA Women's World Cup 2027™ a truly extraordinary experience that celebrates and elevates women's football.