Service Operations Specialist

Service Operations Specialist in Colorado Springs, CO, United States

Location: Colorado Springs, CO, United States

Description

Are you mission-driven and passionate about helping others succeed? Do you strive to lead, follow, and act with integrity? Are you the one who honors your commitments? Is building trusting relationships an integral part of why you do what you do? Do you push limits and challenge the status quo? If you answered YES, keep reading to discover how you can significantly contribute to Team USA's success!

Here's a summary of responsibilities:

Responsible for the shipping and receiving of all mail and package deliveries, loading and unloading boxes onto work vans, and delivery and pick-up of mail items on scheduled and non-scheduled runs to and from USOPC headquarters and other locations as needed. Stock headquarter breakrooms with coffee and cleaning supplies. Deliver printer paper to headquarter workrooms. Perform warehouse operations as needed as well as processing mail to deliver to Post Office.

Here's how you'll have an impact:

Assist in the shipping and receiving of goods to/from the U.S. Olympic and Paralympic Sport House.

Receive and deliver all mail and packages via Sendsuite tracking to notify staff and athletes of delivered items.

Work with USOPC Purchasing department to inventory and reorder supplies as needed for the supply room.

As directed by the Assistant Manager, obtain quotes from shippers to find quality carriers, on-time delivery, and best possible rates for the USOPC and NGBs.

Collect, sort, and distribute U.S. mail, FedEx, UPS, DHL, and Amazon for USOPC Headquarters daily.

Supply all break rooms at designated locations with coffee and tea supplies as well as cleaning supplies under each sink.

Process all outgoing U.S. and international mail including weighing, determining, and affixing postage using an electronic mailing system.

Return all incomplete and/or incorrectly addressed communication to sender.

Prepare work areas and equipment for daily operations, including but not limited to cleaning equipment and work areas.

Package each mailing according to U.S. Postal Service regulations and complete all appropriate USPS forms.

Deliver copier and fax supplies as requested.

Assist with warehouse operations and other Facilities operations as needed.

Perform other duties as assigned.

Here are the skills and experience you'll need to be effective:

High school graduate or equivalent

Forklift certification or the ability to attain a forklift certification within a year

USopc will provide training and forklift certification testing

Valid Colorado driver's license

2-3 years of experience in shipping, receiving, warehousing, and/or inventory control

Experience using a forklift and pallet jack is preferred

Skill with Microsoft Office, PowerPoint, Excel, Word, Outlook

Here are the tools, equipment, & conditions:

This is a physical, fast-paced position that involves continual lifting, lowering, and sliding of packages that may weigh up to 90 lbs.

Standard office equipment

Mini-van

Forklift

Personal computer

Printer

Electronic mail meters

Pallet jack

2-wheel and 4-wheel dollies

Warehousing area

Prolonged standing, walking

Exposure to all types of weather conditions

Lift/move boxes/material up to 50 pounds

Exposure to noise of simultaneous operation of mail meter, printers, copiers

Here's where you'll work:

U.S. Olympic Sport House

Colorado Springs Olympic & Paralympic Training Center

Here's some more information you need to know:

Hiring pay range $18.00 - $18.00 per hour. This Full-Time, Non-Exempt position is intended to work 40 hours per week.

Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 5% target. The USOPC may change or eliminate this program at any time at its sole discretion.

Benefits: This position will be eligible for USOPC benefits. You can view a summary here.

This job posting will close 12:00pm MT on 7/16/2026.