HCM Manager (Shared Services)
LOVB
Full-time
Remote
Worldwide
Professional Sports, Volleyball, Human Resources, Manager
HCM Manager (Shared Services)
About LOVB (League One Volleyball):
League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes.
It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). But the volleyball market has been almost entirely missed by traditional sports investors, brands, and media.
LOVB is capturing this opportunity by creating a strong club business, and from that built-in audience and fandom, is creating the best Pro League in the world and a digital ecosystem that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport. In this role, you will join a mission-driven, roll-up-your-sleeves team of innovators and builders who have come together to change the paradigm of professional volleyball and women’s sports.
The Role:
LOVB is seeking a strategic, systems-minded HCM Manager to own and elevate our Human Capital Management capabilities within a shared services model. Reporting to either the Chief Administrative Officer or the People Success Leader, this role will serve as the connective tissue between our operational people infrastructure and our values-led, high-performance culture.
This Manager will drive process excellence, HR systems design and data-driven decision-making to empower our people and teams, from our corporate offices to our athletes and club communities.
Essential Duties and Responsibilities:
HCM System Ownership
- Serve as the primary owner and administrator of LOVB’s Human Capital Management (HCM) platform.
- Provide expertise in multiple modules in the HCM suite (compensation, benefits, recruiting, talent and performance, and learning)
- Manage system configuration, security roles, data workflows, and integration with other business systems (e.g., finance, payroll, benefits)
- Lead system updates and change management efforts to ensure adaptability and scalability.
Process Excellence & Shared Services
- Standardize and optimize HR processes across the employee lifecycle (onboarding, employee changes, compliance tracking, onboarding).
- Partner with stakeholders in Finance, Legal, Club Operations, and Talent to ensure efficient and compliant execution of shared services.
- Develop SLAs and process documentation to ensure transparency, accountability, and continuity.
Workforce Data & People Analytics
● Design and generate dashboards and reports to provide insights on headcount, attrition, DEI, compensation trends, and organizational health.
● Ensure high-quality data integrity through audit protocols and education across teams.
● Use people data to advise senior leadership on strategic planning and workforce development.
Compliance & Risk
- Maintain rigorous compliance standards aligned with federal, state, and local labor regulations.
- Ensure adherence to data privacy policies (e.g., HIPAA, GDPR, CCPA) and facilitate periodic audits.
- Proactively monitor regulatory changes that could impact policies or systems.
Team Enablement & Culture Building
- Train and support HR team members, people managers, and employees on system usage and best practices.
- Act as a cross-functional partner and advocate for scalable, people-first solutions.
- Ensure that systems and processes reflect and reinforce LOVB’s commitment to equity, inclusion, and long-term impact.
- Maintain relationships with key business partners and leverage feedback loops to identify opportunities for improvement.
Required & Preferred Skills/Abilities:
- Deep understanding of core HR functions and compliance requirements.
- Analytical mindset with a bias for action, curiosity, and ownership.
- Exceptional collaboration and communication skills across technical and non-technical teams.
- Strong change management and process design capabilities.
- Passion for building equitable and sustainable organizational infrastructure.
- Comfortable with technology and emerging tools, including AI applications, and able to quickly learn and adapt to new platforms and systems.
- Experience with API integrations is a plus.
- Understanding of compliance requirements including FMLA, EEO, HIPAA are a plus.
Education and Experience:
- Bachelor’s degree in HR, Business Administration, Information Systems, or related field; HRIS certification a plus.
- 5–8 years of experience in HR systems management or HR operations, ideally within high-growth or mission-driven organizations.
- Demonstrated experience implementing or managing enterprise-level HCM platforms (e.g., Workday, UKG, ADP, Oracle, SAP).
Personal Attributes:
- Thrives in a fast-paced, dynamic environment with shifting priorities.
- Solutions-oriented and able to identify when to escalate issues or challenges.
- Strong collaborator with excellent verbal and written communication skills.
- Capable of working independently while effectively partnering with a distributed, remote team.
- Positive, proactive, organized, and creative - brings fresh ideas to problem-solving.
- Highly adaptable and eager to learn in a rapidly evolving environment.
Work Environment & Physical Requirements (Remote):
- Ability to operate a computer and use a keyboard, mouse, and video conferencing tools.
- Ability to clearly communicate via video, phone, and written channels.
- Occasional travel may be required for site visits and events.