General Manager

We're opening a flagship PPA pickleball facility in Mesa, Arizona, and we're looking for an entrepreneurial General Manager to build and lead the business from the ground up. This is a revenue-first leadership role for someone who wants to own the results — not simply manage the facility. You'll be responsible for building a thriving business through membership, programming, court utilization, events, and community. If you're a racquet-sports operator who loves building teams, growing revenue, and creating communities, this is your opportunity to put your stamp on our flagship facility!

What You'll Do

Own the Business: Lead the facility's P&L, budget, revenue growth, expenses, and profitability.

Drive Membership: Build, sell, onboard, and retain a strong membership base.

Grow Programming: Develop leagues, clinics, lessons, academies, camps, drills, and other revenue-generating programs.

Maximize Court Utilization: Create strategies that keep courts active and revenue-producing.

Lead Events: Plan and execute tournaments, corporate events, community events, and PPA activations.

Build the Team: Recruit, develop, and lead teaching professionals and facility staff.

Create the Community: Establish the facility as a premier pickleball destination in the Mesa/Phoenix market.

Be the Face: Represent the PPA brand and create an exceptional experience for members, guests, and players.

Required:

Proven experience operating a racquet-sports, fitness, hospitality, recreation, or similar customer-facing business.

Demonstrated P&L, budget, revenue, or significant financial management experience.

Track record of growing membership, sales, revenue, or customer participation.

Experience building and managing programming such as leagues, clinics, lessons, camps, or academies.

Experience hiring, leading, and developing a customer-facing team.

Strong sales and relationship-building skills.

Willingness to be on-site and highly visible, including evenings and weekends when the business requires it.

Strongly preferred:

Pickleball or tennis facility management experience.

Experience managing a multi-court racquet facility.

Director of Racquet Sports, Director of Tennis, Club GM, or similar leadership experience.

PTR, PPR, USPTA, or other recognized racquet-sports certification.

Teaching-professional background combined with business or management experience.

Experience running tournaments or large-scale events.

Existing relationships within the pickleball or tennis community.

Based out of Mesa, Arizona.

Seniority level: Director

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Spectator Sports